Technology Support
Assistance for students, families and staff
Our Help Desk and Data Teams are here to support users. Reach out to us for troubleshooting and support, or check below for helpful tutorials and videos.
What can we help you with?
Quick Links
Help Articles
![image of instructions on page]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1728318086/piedmontk12caus/ncyd6udlxshbs6viaqn2/FinalsiteCalendarSubscribe.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1728318086/piedmontk12caus/ncyd6udlxshbs6viaqn2/FinalsiteCalendarSubscribe.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1728318086/piedmontk12caus/ncyd6udlxshbs6viaqn2/FinalsiteCalendarSubscribe.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1728318086/piedmontk12caus/ncyd6udlxshbs6viaqn2/FinalsiteCalendarSubscribe.png","width":1056}])
Subscribe to our calendars!
![image of IC Student login screen]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1676745597/piedmontk12caus/akpzlefkhz4sm2nieupj/ICstudentlogin.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1676745597/piedmontk12caus/akpzlefkhz4sm2nieupj/ICstudentlogin.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1676745597/piedmontk12caus/akpzlefkhz4sm2nieupj/ICstudentlogin.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1676745597/piedmontk12caus/akpzlefkhz4sm2nieupj/ICstudentlogin.png","width":984}])
Update your emergency contacts
Directions to automatically add funds to your child's food service account.
![image of Infinite Campus Parent Portal link]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":1109}])
Link to Parent / Student login to Infinite Campus
![image of sample CAASPP report]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1676193972/piedmontk12caus/hcfgscq1z4aksmbo2ogi/Screen-Shot-2019-10-18-at-65641-AM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1676193972/piedmontk12caus/hcfgscq1z4aksmbo2ogi/Screen-Shot-2019-10-18-at-65641-AM.png","width":399}])
Finding CAASPP reports in Infinite Campus
![Schoology Parent Guide icon]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":949}])
Guide with details on using the Schoology platform
![image of Schoology icon link]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675980443/piedmontk12caus/scwj1rpyahbjmpmgwtdy/schoologyicon2.jpg","width":225}])
![image of Infinite Campus parent App]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1674336712/piedmontk12caus/mvwdgoxze7dsvtmovwot/ICportalScreenshot2023-01-2113127PM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1674336712/piedmontk12caus/mvwdgoxze7dsvtmovwot/ICportalScreenshot2023-01-2113127PM.png","width":313}])
Family Tech Support Contacts
For chromebook, website and network questions, write help@piedmont.k12.ca.us
For Infinite Campus, enrollment and data questions, write ichelp@piedmont.k12.ca.us
Technology News
New Help Desk Phone Number
Contact the Help Desk Support team!
Do you need "2 Talk With Tech"? Now you can use our new number 510.594.2898 (2TwT). If you are using internal PUSD district phones continue to dial x4357 (HELP).
Contact the Help Desk Support team!
Do you need 2 Talk With Tech using an outside phone line? Now you can use our new number 510.594.2898 (2TwT). If you are using PUSD district phones continue to dial x4357 (HELP).