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Technology Support

Assistance for students, families and staff

Our Help Desk and Data Teams are here to support users.  Reach out to us for troubleshooting and support, or check below for helpful tutorials and videos.

 

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Help Articles

We are focusing on AI Literacy in the month in preparation for National AI Literacy Day March 27th.  In this newsletter, we share with families a video and activity from CommonSenseMedia on "What is AI?" information on the GoGuardian parent app, our summer AI camp for 6th-12th graders, and ask for feedback on our draft Instructional Technology Plan.

Family Tech Support Contacts

For chromebook, website and network questions, write help@piedmont.k12.ca.us 

For Infinite Campus, enrollment and data questions, write ichelp@piedmont.k12.ca.us

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Technology News

New Help Desk Phone Number

Contact the Help Desk Support team!

Do you need "2 Talk With Tech"?  Now you can use our new number 510.594.2898 (2TwT).  If you are using internal PUSD district phones continue to dial x4357 (HELP).

Contact the Help Desk Support team!

Do you need 2 Talk With Tech using an outside phone line?  Now you can use our new number 510.594.2898 (2TwT).  If you are using PUSD district phones continue to dial x4357 (HELP).