Technology Support
Assistance for students, families and staff
Our Help Desk and Data Teams are here to support users. Reach out to us for troubleshooting and support, or check below for helpful tutorials and videos.
What can we help you with?
Quick Links
Help Articles
![image of Infinite Campus Parent Portal link]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675296823/piedmontk12caus/q2j7srgql6i6ajushgmh/ICParentportal.jpg","width":1109}])
Link to Parent / Student login to Infinite Campus
![image of sample CAASPP report]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1676193972/piedmontk12caus/hcfgscq1z4aksmbo2ogi/Screen-Shot-2019-10-18-at-65641-AM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1676193972/piedmontk12caus/hcfgscq1z4aksmbo2ogi/Screen-Shot-2019-10-18-at-65641-AM.png","width":399}])
Finding CAASPP reports in Infinite Campus
![Schoology Parent Guide icon]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675980538/piedmontk12caus/mfat2qnncznd10ub7kom/Screenshot2023-02-0920831PM.png","width":949}])
Guide with details on using the Schoology platform
![image of Schoology icon link]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1675980443/piedmontk12caus/scwj1rpyahbjmpmgwtdy/schoologyicon2.jpg","width":225}])
![image of Infinite Campus parent App]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1674336712/piedmontk12caus/mvwdgoxze7dsvtmovwot/ICportalScreenshot2023-01-2113127PM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1674336712/piedmontk12caus/mvwdgoxze7dsvtmovwot/ICportalScreenshot2023-01-2113127PM.png","width":313}])
Link to Parent / Student login to Infinite Campus
Family Tech Support Contacts
For chromebook, website and network questions, write help@piedmont.k12.ca.us
For Infinite Campus, enrollment and data questions, write ichelp@piedmont.k12.ca.us
Technology News
![image of a cellphone]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1695319089/piedmontk12caus/tu1tgj9nj4bqanbrfktx/cellphone.jpg","width":222}])
New Help Desk Phone Number